Function page: Privacy and Cookies

Thank you for choosing Tatil Sihirbazı Travel for your reservation! We value your privacy and are committed to protecting your personal information.

By using our services, you agree to our Privacy Policy and the use of cookies to enhance your experience. Cookies help us provide a personalized service and improve our website functionality. You can manage your cookie preferences at any time through your browser settings.

If you have any questions, feel free to contact us at.

Safe travels!
Tatil Sihirbazı Travel Team

The information that follows applies to all of these platforms.

Privacy

What kind of personal information does Tatil Sihirbazı Travel use?

When you make a reservation, you’ll be asked for your name, address, telephone number, email address, payment details, the names of guests traveling with you and your preferences for your stay.

To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future reservations.

When you visit our website, even if you don’t make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you’re using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.

We may also receive information about you when you use certain social media services.

 

Why We Collect, Use, and Share Your Personal Data

At Tatil Sihirbazı Travel, we collect, use, and share your personal data to provide you with the best possible travel experience. Here’s how we use your information:

1. Reservations and Bookings
   We use your personal data (e.g., name, contact details, payment information) to process and manage your reservations, including flights, accommodations, and other travel services.
2. Customer Support
   Your data helps us assist you efficiently with inquiries, changes, cancellations, or any issues related to your booking.
3. Personalized Experience
   We use your information to tailor our services to your preferences, such as recommending destinations, activities, or special offers that match your interests.
4. Legal and Security Purposes
   We may use your data to comply with legal obligations, prevent fraud, and ensure the security of our services and customers.
5. Marketing and Promotions
   With your consent, we may use your data to send you promotional offers, newsletters, or updates about our services. You can opt out at any time.
6. Sharing with Third Parties
   We share your data with trusted partners (e.g., airlines, hotels, tour operators) only to fulfill your travel arrangements. We ensure these partners adhere to strict data protection standards.

How We Use Social Media

At Tatil Sihirbazı Travel, we use social media platforms to enhance your travel experience and stay connected with you. Here’s how we use social media:

1. Customer Engagement
   We use social media to interact with our customers, answer questions, and provide support. Feel free to reach out to us on our official social media channels for assistance.
2. Promotions and Offers
   We share exclusive deals, discounts, and travel inspiration on our social media platforms. Follow us to stay updated on the latest offers and destinations.
3. Travel Inspiration
   Our social media channels feature travel tips, destination guides, and user-generated content to inspire your next adventure.
4. Feedback and Reviews
   We encourage customers to share their travel experiences and feedback on social media. Your reviews help us improve our services and assist other travelers in making informed decisions.
5. Advertising
   We may use social media platforms to run targeted ads based on your interests and preferences. These ads help us reach potential customers and promote our services effectively.
6. Community Building
   We create and engage with communities of travel enthusiasts to share stories, tips, and experiences. Join our social media groups or hashtags to connect with fellow travelers.

Your Privacy on Social Media

When you interact with us on social media, please be mindful of the personal information you share publicly. We will never ask for sensitive information (e.g., payment details) through social media platforms. For official inquiries or support, always use our secure channels.

How We Share Your Data with Third Parties?

At Tatil Sihirbazı Travel, we may share your personal data with third parties only when necessary to provide our services or as required by law. Here’s how and why we share your information:

1. Service Providers
   We share your data with trusted partners, such as airlines, hotels, car rental companies, and tour operators, to fulfill your travel arrangements. These partners are contractually obligated to protect your data and use it only for the specified purpose.
2. Payment Processing
   Your payment information is shared with secure payment gateways and financial institutions to process transactions. We do not store your full payment details on our systems.
3. Customer Support
   We may share your information with third-party customer support platforms to assist you with inquiries, changes, or cancellations related to your booking.
4. Legal and Regulatory Compliance
   We may disclose your data to government authorities, law enforcement, or regulatory bodies if required by law or to protect our rights, safety, or property.
5. Marketing Partners
   With your consent, we may share your data with marketing partners to send you personalized offers, promotions, or travel-related content. You can opt out of these communications at any time.
6. Business Transfers
   In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity as part of the transaction. You will be notified of any such changes.

How does our agency use guest reviews and other destination-related information you share with us?

After your use any service booked through us, you’ll be invited to submit a guest review, which may ask for information about the service item, the surrounding areas, and the destination. If you don’t want your name to show with your review, you can use your screen name (which you can choose in your user account) or it can be displayed anonymously. By completing a guest review, you’re agreeing that it can be displayed on, for example, the relevant service information page on our websites, in our mobile apps, in our social media accounts and in social apps, or on the website of the relevant property or on our business partner’s website, to inform other travelers about the quality of the service item you used.

If you indicate that a guest review was helpful – or not helpful – we will aggregate this with feedback from other customers in order to sort and prioritize guest reviews. We may use the information in your lists or in other destination-related information you share with us in an anonymous format to help other travelers find the right destination.

Cookies

What is a cookie?

A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereafter together referred to as “cookies”).

Why are cookies used?

Web pages have no memory. If you are surfing from page to page within a website, you will not be recognized as the same user across pages. Cookies enable your browser to be recognized by the website. So cookies are mainly used to remember the choices you have made – choices such as the language you prefer and the currency you use. They will also make sure you are recognized when you return to a website.

Do all cookies do the same thing?

No, there are different types of cookies and different ways of using them. Cookies can be categorized according to their function, their lifespan and according to who places them on a website.

How are cookies used?

Our website uses the following types of cookies:

• Technical cookies: We try to provide our visitors with an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make it function correctly, to create your user account, to sign you in and to manage your bookings. These technical cookies are absolutely necessary for our website to function properly.
• Functional cookies: We also use functional cookies to remember your preferences and to help you use our website efficiently and effectively. For example, we remember your preferred currency and language, your searches and the property you viewed earlier. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality for you and enhance your experience.
• Analytics cookies: We use these cookies to gain insight on how our visitors use the website, to find out what works and what doesn’t, to optimize and improve our website and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you viewed, which referring/exit pages you entered and left from, which platform type you used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our website. We also use analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they’ve been shown an online advertisement, which may include advertisements on third-party websites. We will not know who you are, and we only obtain anonymous data.
• Commercial cookies: We use these to show you Traveler advertisements on other websites. This is called “retargeting” and it aims to be based on your browsing activities on our website, such as the destinations you’ve been searching for, the properties you’ve viewed and the prices you’ve been shown.

 

How long do our website or app. cookies stay active?

The cookies we use have varying lifespans. The maximum lifespan we set on some is five years from your last visit to our website. You can erase all cookies from your browser any time you want.

How can you recognize our website cookies?

You can find our cookies in your browser settings.

How can you manage your cookie preferences?

Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need.

If you choose not to accept certain cookies, you may not be able to use some functions on our website. Plus, opting out of an online advertising network doesn’t mean that you won’t receive or be subject to online advertising or marketing analysis. It means that the network you opted out of will no longer deliver ads tailored to your web preferences and browsing patterns.

Security

What security procedures does Tatil Sihirbazı Travel put in place to safeguard your personal data?

In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access and the misuse of personal information.

Your credit card details – when they are needed as part of the reservation process – are stored for a maximum of 10 days. After that, your credit card data will be either permanently deleted from our systems or will remain hashed in our system for fraud detection purposes. This is unless you have chosen to store your credit card details in your personal account.

 

Children

The services offered by Tatil Sihirbazı Travel are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it.